How do I schedule a trip?
The best way is to call us... 1-800-726-3223 or send us an e-mail.
We schedule most of our trips on a custom basis. Early in the season dates are established by request. During the season we will add to established trips or create new dates as space in our schedule allows.

How are rivers rated?
The difficulty of a river is classified on a scale of 1 to 5.
To assist you in selecting a trip, each of the rivers we run has been given a rating. These ratings are based on the conditions we normally encounter.

• Class 2 - Easy with small rapids.
  
• Class 3 - Moderate...Larger rapids and more action.
  
• Class 4 - Difficult...Long rapids, powerful waves, lots of action.
  
• Class 5 - Wild...Complex rapids, steep drops, always scouted before running.

What rafts do you use?
We use Hyside Inflatables...self-bailing, heavy duty commercial rafts.

• Paddle rafts: 4 to 6 people participate in paddling under the direction of a guide.
  
• Oar Rafts: Carries food and equipment (oar power with only a guide).
  
• Inflatable kayaks: Small one person boats...stable and easy to paddle.
  We bring a few for shared use at no extra charge. You may also rent a kayak for exclusive use.

What is included?
Everything except your clothes and camping equipment is included in the trip price:

• Rafts, life jackets, helmets if needed, dry storage bags
  
• Professional guides
• Meals from lunch on the first day through lunch on the last day
  
• Shuttles from the take-out point back to the put-in.

What do we need to bring? Do you rent equipment?
You only need to bring personal items and camping gear on overnight trips.

• Tent, sleeping bag, pad, and tarp.
  
• For sodas or alcoholic beverages in the evening, please bring whatever you prefer.
  
• We have camping equipment available as a rental.

What time do we start? What time do we finish?
We meet you at 9:00 a.m. the first day of your trip (The Upper Klamath is 7:30 a.m.). Most trips finish about 4:30 p.m. the last day of the trip.

How long have you been guiding river trips?
Turtle River was started in 1976. Most of our present guides have been running rivers for 8 to 23 years. All are certified in first-aid and CPR. Many have Swiftwater Rescue training & EMT certification.

Do you offer discounts for groups?
Can we do a private trip?
If you have a group of 6 to 11 people there is a discount of 5%. For 12 or more...10%. Please call for larger group pricing. We can also arrange a private trip for groups...friends, businesses, and organizations.

What if we have to cancel our trip?
Because the quality of your river experience is important to us, the number of participants on each trip is limited. When we accept your reservation, others may be turned away at a later date. Should you need to cancel, refunds are available as follows:

• Up to 21 days before your trip, all but a reservation fee of $30 per person is refunded.
  
• Within 21 days, a full refund (without the reservation fee) is made only if we are able to fill your space.